Date of the last update: 2024.08.15

General terms and conditions

A contract created on the basis of this document is not filed (it is not accessible afterwards, the conclusion of the contract is proven by the order data), it is created with a legal declaration made with indicative behavior, it is not considered a written contract, it is written in Hungarian, and it does not refer to a code of conduct. If you have any questions regarding the operation of the webshop, the ordering and delivery process, we are available at the contact details provided.

The scope of these GTC covers legal relationships on the Service Provider’s website ( nemethy-system.com ) and its subdomains. These Terms and Conditions are continuously available (and can be downloaded and printed at any time) from the following website: https://nemethy-system.com/terms-of-service

Definitions:

Goods: offered on the Website and intended for sale on the Website:

  • movable thing, including water, gas and electricity in containers, bottles or otherwise in limited quantities or with a specified volume, and
  • a movable thing that includes or is connected to digital content or a digital service in such a way that in the absence of the relevant digital content or digital service, the goods could not perform their functions (hereinafter: the goods containing digital elements)

Goods containing digital elements: movable things that include or are linked to digital content or digital services in such a way that the goods would not be able to perform their functions in the absence of the digital content or digital service concerned

User: Any natural, legal person or organization that uses the services of the Service Provider and enters into a contract with the Service Provider.

Consumer: A User who is a natural person acting outside the scope of his profession, independent occupation or business activity.

Consumer contract: a contract, one of whose subjects is considered a consumer

Functionality: the ability of a good containing digital elements, digital content or a digital service to perform functions appropriate to its purpose

Manufacturer: the producer of the Goods, in the case of imported Goods, the importer who brings the Goods into the territory of the European Union, as well as any person who, by indicating the name, trademark or other distinguishing mark of the Goods, presents himself as a manufacturer

Interoperability: the ability of a good, digital content or digital service containing digital elements to work with hardware and software different from that with which the same type of good, digital content or digital service is normally used

Compatibility: the ability of a good, digital content or digital service containing digital elements to work – without the need for conversion – with hardware or software with which goods, digital content or digital services of the same type are normally used together

Website: this website, which serves to conclude the contract

Contract: A sales contract created between the Seller and the Buyer using the Website and electronic correspondence

Durable data medium: any device that enables the consumer or the business to store the data addressed to him/her personally in a manner that is still accessible in the future and for a period appropriate to the purpose of the data, as well as to display the stored data in an unchanged form

Device enabling communication between absent parties: a device that is suitable for making a contract declaration in the absence of the parties – in order to conclude a contract. Such a device is, in particular, an addressed or unaddressed form, a standard letter, an advertisement published in a press product with an order form, a catalog, a telephone, a fax machine and a device providing Internet access.

Absentee contract: a consumer contract that is concluded without the simultaneous physical presence of the parties within the framework of a distance selling system organized for the provision of goods or services in accordance with the contract, in such a way that, in order to conclude the contract, the contracting parties use a device that enables communication between absent parties only

Warranty: In the case of contracts concluded between the consumer and the business (hereinafter: consumer contract), according to the Civil Code,

  1. the guarantee undertaken for the performance of the contract, which the company undertakes voluntarily in addition to or in the absence of its legal obligation for the proper performance of the contract, and
  2. the mandatory warranty based on the law

Purchase price: consideration to be paid for the Goods and for the provision of digital content.

Business: A person acting in the scope of his profession, independent occupation or business activity.

Service provider: A natural or legal person or an organization without legal personality that provides services related to the information society, that provides services to the User, who enters into a contract with the User.

PROVIDER DATA:

Name of the service provider: Némethy Christoph Árpád ev . ( nemethy-system.com )

The registered office of the service provider (and also the place of complaint handling): Boglárka utca 82. Pomáz, 2013 HU .

Mailing address of the service provider: Boglárka utca 82. Pomáz, 2013 HU

The service provider’s contact information and regularly used email address for contacting users: support@nemethy-system.com

Company registration number/registration number of the service provider: –

Tax number of the service provider: HU56932098

Name of registering authority / licensing authority and license number (if any): –

Name of representative: Christoph Árpád Némethy

Language of the contract: English

Hosting provider name: RACKFOREST ZRT.

Hosting provider address: 1132 Budapest, Victor Hugo utca 11. 5. em. B05001.

The hosting provider’s email address is: info@rackforest.com

Applicable legislation

The Contract is governed by the provisions of Hungarian law, and in particular the following legislation applies:

  • CLV of 1997. act on consumer protection
  • CVIII of 2001 Act on certain issues of electronic commercial services and services related to the information society
  • Act V of 2013 on the Civil Code
  • 151/2003. (IX.22.) government decree on the mandatory warranty for consumer durables
  • 45/2014. (II.26.) government decree on the detailed rules of contracts between the consumer and the business
  • 19/2014. (IV.29.) NGM decree on the procedural rules for managing warranty and guarantee claims for things sold under a contract between a consumer and a business
  • LXXVI of 1999 law on copyright
  • CXII of 2011 Act on the right to self-determination of information and freedom of information
  • REGULATION (EU) 2018/302 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (February 28, 2018) on action against unjustified territory-based content restrictions and other forms of discrimination based on the customer’s nationality, place of residence or establishment within the internal market, and 2006/ 2004/EC and Regulation (EU) 2017/2394, and amending Directive 2009/22/EC
  • REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and on the free flow of such data, and on the repeal of Regulation 95/46/EC (general data protection regulation)
  • 373/2021 on the detailed rules of contracts for the sale of goods and the provision of digital content and digital services between a consumer and a business. (VI. 30.) Government decree

Scope and acceptance of the General Terms and Conditions

The content of the contract between us is determined – in addition to the provisions of the relevant binding legislation – by these General Terms and Conditions (hereinafter: GTC). Accordingly, these Terms and Conditions contain the rights and obligations of you and us, the conditions for the conclusion of the contract, the performance deadlines, the delivery and payment conditions, the liability rules, and the conditions for exercising the right of withdrawal.

The technical information required for the use of the Website, which is not contained in these Terms and Conditions, is provided by other information available on the Website.

You are obliged to familiarize yourself with the provisions of these GTC before finalizing your order.

The language of the contract, the form of the contract

The language of the contracts covered by these GTC is English .

Contracts falling within the scope of these GTC are not written contracts, they are not filed by the Seller.

E-invoicing

Our company CXXVII of 2007. Act § 175. uses an electric bill according to By accepting these GTC, you give your consent to the use of the electronic invoice.

Prices

The website is not a webshop, it merely supports the visual presentation of the request for quotation. Thus, no product has a price listed on the site. After submitting the request for a quote, the service provider sends back a quote in which it communicates the proposed price to the Customer. The price offers are always in Euros.

Procedure in case of incorrect price

It is considered an obviously incorrect price:

  • 0 EUR price,

If a price of 0.0 EUR is displayed on the website for a product, it means a technical error. After sending the request for a quote, the real price will be communicated to the Buyer. We always try to correct the technical error.

Complaint handling and legal enforcement options

The consumer can submit consumer objections regarding the Goods or the Seller’s activities at the following contact details:

The consumer can verbally or in writing communicate his complaint to the company , which relates to the behavior, activities or omissions of the company, or the person acting in the interest or benefit of the company, which is directly related to the distribution or sale of the goods to consumers.

The company is obliged to investigate the verbal complaint immediately and remedy it as necessary. If the consumer does not agree with the handling of the complaint, or the immediate investigation of the complaint is not possible, the company is obliged to record the complaint and its position on it without delay, and to hand over a copy of it to the consumer on the spot in case of a verbal complaint made in person. In the case of a verbal complaint communicated by phone or using other electronic communication services, it must be sent to the consumer at the latest within 30 days – in accordance with the regulations for the response to a written complaint – at the same time as the substantive response. In other respects, he is obliged to act as follows regarding the written complaint. If the directly applicable legal act of the European Union does not provide otherwise, the company must respond to the written complaint in writing within thirty days of its receipt and take measures to communicate it. A shorter deadline than this can be established by law, and a longer deadline by law. The company is obliged to justify its position rejecting the complaint. The company must assign a unique identification number to the verbal complaint communicated by telephone or using an electronic communication service.

The record of the complaint must contain the following:

  1. name and address of the consumer,
  2. the place, time and method of presenting the complaint,
  3. a detailed description of the consumer’s complaint, a list of documents, documents and other evidence presented by the consumer,
  4. the company’s statement on its position regarding the consumer’s complaint, if the complaint can be investigated immediately,
  5. the signature of the person recording the minutes and – with the exception of verbal complaints made by telephone or using other electronic communication services – the signature of the consumer,
  6. the place and time of taking the minutes,
  7. in the case of a verbal complaint communicated by telephone or using other electronic communication services, the unique identification number of the complaint.

The company is obliged to keep the record of the complaint and a copy of the response for three years and present it to the inspection authorities upon their request.

In case of rejection of the complaint, the business is obliged to inform the consumer in writing about which authority or conciliation body he can initiate the procedure with his complaint – according to its nature. The information must also include the headquarters, telephone and internet contact details, and mailing address of the competent authority and the conciliation body based on the consumer’s place of residence or residence. The information must also cover whether the company uses the conciliation board procedure in order to settle the consumer dispute. If any consumer dispute between the Seller and the consumer is not settled during the negotiations, the following legal enforcement options are open to the consumer:

Consumer protection procedure

It is possible to lodge a complaint with the consumer protection authorities. If the consumer detects a violation of his consumer rights, he is entitled to file a complaint with the competent consumer protection authority according to his place of residence. After evaluating the complaint, the authority decides on the conduct of the consumer protection procedure. The first-level official tasks for consumer protection are carried out by the capital and county government offices competent according to the consumer’s place of residence, a list of them can be found here: http://www.kormanyhivatal.hu/

Judicial proceeding

The customer is entitled to assert his claim arising from a consumer dispute before the court in the framework of a civil procedure in accordance with Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Civil Procedure Code. according to the provisions of the law.

Conciliation board procedure

We inform you that you can file a consumer complaint against us. If we reject your consumer complaint, you are also entitled to apply to the Conciliation Board responsible for your place of residence or place of residence: the condition for initiating the proceedings of the conciliation board is that the consumer directly attempts to settle the dispute with the concerned business. Based on the consumer’s request, instead of the competent body, the conciliation body specified in the consumer’s request is responsible for the procedure.

The company has an obligation to cooperate in the conciliation board procedure.

As part of this, there is an obligation for businesses to send a response to the conciliation board’s invitation, and the obligation to appear before the conciliation board („ensuring the participation of a person authorized to establish a settlement at the hearing”) is recorded as an obligation.

If the company’s seat or location is not registered in the county of the chamber that operates the territorially competent conciliation body, the company’s obligation to cooperate extends to offering the possibility of concluding a written agreement that meets the consumer’s needs.

In the case of breach of the above obligation to cooperate, the consumer protection authority has the power to impose mandatory fines in case of unlawful behavior of businesses as a result of the change in legislation, there is no possibility of waiving the fine. In addition to the Act on Consumer Protection, the relevant provisions of the Act on Small and Medium Enterprises have also been amended, so the imposition of fines cannot be avoided in the case of small and medium enterprises either.

In the case of small and medium-sized enterprises, the fine can range from HUF 15,000 to HUF 500,000, while in the case of non-small and medium-sized enterprises with annual net sales exceeding HUF 100 million, which are subject to the Accounting Act, from HUF 15,000 to 5% of the company’s annual net sales up to , but may extend to a maximum of HUF 500 million. By introducing the mandatory fine, the legislator aims to emphasize cooperation with conciliation bodies and to ensure the active participation of businesses in the conciliation body procedure.

The conciliation board is responsible for settling consumer disputes outside of court proceedings. The task of the conciliation board is to attempt to reach an agreement between the parties in order to resolve the consumer dispute, and in the event of this being unsuccessful, it makes a decision on the matter in order to ensure simple, fast, efficient and cost-saving enforcement of consumer rights. At the request of the consumer or the business, the conciliation board provides advice on the rights of the consumer and the obligations of the consumer.

The procedure of the conciliation board starts at the consumer’s request. The request must be submitted in writing to the chairman of the conciliation board: the written requirement can be fulfilled by letter, telegram, teletypewriter or fax, as well as by any other means that enables the recipient to store the data addressed to him permanently for a period appropriate to the purpose of the data , and displaying the stored data in unchanged form and content. The application must include

  1. the consumer’s name, place of residence or location,
  2. the name, registered office or site of the company affected by the consumer dispute,
  3. if the consumer designates the requested body instead of the competent conciliation body,
  4. a brief description of the consumer’s position, the facts supporting it and their evidence,
  5. the consumer’s declaration that the consumer directly attempted to settle the disputed matter with the concerned business
  6. the consumer’s statement regarding the fact that he did not initiate the procedure of another conciliation body in the case, no mediation procedure was initiated, no claim letter was submitted, and no application for the issuance of a payment order was submitted,
  7. motion for the board’s decision,
  8. the consumer’s signature.

The document or its copy (extract) whose content the consumer cites as evidence must be attached to the application, so in particular the written statement of the enterprise on the rejection of the complaint, or, in the absence of this, other written evidence available to the consumer about the attempted negotiation as required.

If the consumer acts through a proxy, the power of attorney must be attached to the application.

More information about the Conciliation Boards is available here: http://www.bekeltetes.hu

More information about the territorially competent Conciliation Boards is available here:

https://bekeltetes.hu/index.php?id=testuletek

The contact details of each territorially competent Conciliation Board:

Baranya County Conciliation Board

Address: 7625 Pécs, Majorossy I. u. 36.

Postal address: 7625 Pécs, Majorossy I. u. 36

Phone number: 06-72-507-154

Mobile: +36 20 283-3422

E-mail: info@baranyabekeltetes.hu

Website: www.baranyabekeltetes.hu

Bács-Kiskun County Conciliation Board

Address: 6000 Kecskemét, Árpád krt. 4.

Postal address: 6001 Kecskemét, Pf. 228.

Telephone number: 06-76-501-500; 06-76-501-525, 06-70-938-4765, 06-70-938-4764

Fax: 06-76-501-538

E-mail: bekeltetes@bacsbekeltetes.hu

Website: www.bacsbekeltetes.hu

Békés County Conciliation Board

Address: 5600 Békéscsaba, Penza ltp. 5.

Phone number: 06-66-324-976

Fax: 06-66-324-976

E-mail: bekeltetes@bmkik.hu

Website: www.bmkik.hu

Borsod-Abaúj-Zemplén County Conciliation Board

Address: 3525 Miskolc, Szentpáli u. 1.

Telephone number: 06-46-501-091; 06-46-501-090

E-mail: bekeltetes@bokik.hu

Website: www.bekeltetes.borsodmegye.hu

Budapest Conciliation Board

Address: 1016 Budapest, Krisztina krt. 99. I. em. 111.

Postal address: 1253 Budapest, Pf.:10.

Phone number: +36-1-488-21-31

E-mail: bekelteto.testulet@bkik.hu

Website: bekeltet.bkik.hu

Csongrád-Csanád County Conciliation Board

Address: 6721 Szeged, Párizsi krt. 8-12.

Phone number: 06-62-554-250/118

E-mail: bekelteto.testulet@csmkik.hu

Website: www.bekeltetes-csongrad.hu

Fejér County Conciliation Board

Address: 8000 Székesfehérvár, Hosszúsétátér 4-6.

Phone number: 06-22-510-310

E-mail: bekeltetes@fmkik.hu

Website: www.bekeltetesfejer.hu

Győr-Moson-Sopron County Conciliation Board

Address: 9021 Győr, Szent István út 10/a.

Phone number: 06-96-520-217

E-mail: bekeltetotestulet@gymskik.hu

Website: www.bekeltetesgyor.hu

Hajdú-Bihar County Conciliation Board

Address: 4025 Debrecen, Vörösmarty u. 13-15.

Phone number: 06-52-500-710; 06-52-500-745

Fax: 06-52-500-720

E-mail: bekelteto@hbkik.hu; nemes.brigitta@hbkik.hu

Website: www.hbmbekeltetes.hu

Heves County Conciliation Board

Address: 3300 Eger, Hadnagy u. 6th grade 1.

Postal address: 3300 Eger, Faiskola u. 15.

Phone number: 06-36-416-660/ext. 105

Mobile: 06-30-967-4336

E-mail: bekeltetes@hkik.hu

Jász-Nagykun-Szolnok County Conciliation Board

Address: 5000 Szolnok, Verseghy park 8. III. floor 303-304.

Mobile: 06-20-373-2570

E-mail: bekeltetotestulet@iparkamaraszolnok.hu

Website: www.jaszbekeltetes.hu

Komárom-Esztergom County Conciliation Board

Address: 2800 Tatabánya, Fő tér 36.

Telephone number: 06-34-513-010; 06-34-513-012

Mobile: 06-30-201-1647; 06-30-201-1877

E-mail: bekeltetes@kemkik.hu

Nógrád County Conciliation Board

Address: 3100 Salgótarján, Mártírok útja 4.

Phone number: 06-32-520-860

Fax: 06-32-520-862

E-mail: nkik@nkik.hu

Website: www.nkik.hu

Pest County Conciliation Board

Address: 1055 Budapest, Balassi Bálint u. 25. IV/2.

Phone number: 06-1-269-0703

Fax: 06-1-474-7921

E-mail: pmbekelteto@pmkik.hu

Website: http://panaszrendezes.hu/

Somogy County Conciliation Board

Address: Anna u. 6, 7400 Kaposvár.

Phone number: 06-82-501-000

E-mail: skik@skik.hu

Szabolcs-Szatmár-Bereg County Conciliation Board

Address: 4400 Nyíregyháza, Széchenyi u. 2.

Phone number: +36-42-420-280

Fax: +36-42-420-180

E-mail: bekelteto@szabkam.hu

Website: www.bekeltetes-szabolcs.hu

Tolna County Conciliation Board

Address: 7100 Szekszárd, Arany J. u. 23-25. III. floor

Phone number: 06-74-411-661

Fax: 06-74-411-456

E-mail: kamara@tmkik.hu; t-tiv@tmkik.hu

Vas County Conciliation Board

Address: Honvéd tér 2, 9700 Szombathely.

Phone number: 06-94-506-645

Fax: 06-94-316-936

E-mail: pergel.bea@vmkik.hu

Website: www.vasibekelteto.hu

Veszprém County Conciliation Board

Address: 8200 Veszprém, Radnóti tér 1. ground floor 115-116.

Telephone number: 06-88-814-121; 06-88-814-111

E-mail: info@bekeltetesveszprem.hu

Website: www.bekeltetesveszprem.hu

Zala County Conciliation Board

Address: 8900 Zalaegerszeg, Petőfi út 24.

Phone number: 06-92-550-513

Fax: 06-92-550-525

E-mail: zmbekelteto@zmkik.hu

Website: www.bekelteteszala.hu

Online dispute resolution platform

The European Commission has created a website where consumers can register, so they have the opportunity to settle their legal disputes related to online purchases by filling out an application, avoiding court proceedings. In this way, consumers can assert their rights without, for example, distance preventing them from doing so.

If you want to make a complaint about a product or service you bought online and you don’t necessarily want to go to court, you can use the online dispute resolution tool.

On the portal, you and the merchant against whom you have filed a complaint can jointly select the dispute resolution body you want to entrust with handling the complaint.

The online dispute resolution platform is available here:

https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=HU

Copyrights

LXXVI of 1999 on copyright. Act (hereinafter: Szt.) § 1 (1), the website is considered a copyrighted work, so all parts of it are protected by copyright. The Szt. Based on Section 16 (1), the unauthorized use of graphic and software solutions and computer programs on the website, as well as the use of any application that can be used to modify the website or any part of it, is prohibited. Any material from the website and its database may be taken, even with the written consent of the right holder, only by referring to the website and indicating the source.

The right holder: Némethy Christoph Árpád ev

Partial invalidity, code of conduct

If any point of the General Terms and Conditions is legally incomplete or invalid, the other points of the contract will remain in force and the provisions of the relevant legislation shall apply instead of the invalid or incorrect part.

The Seller does not have a code of conduct under the Act on the Prohibition of Unfair Commercial Practices against Consumers.

Information on the operation of goods containing digital elements, as well as on the applicable technical protection measure

The availability of the servers providing the data displayed on the website is over 99.9% per year. The entire data content is regularly backed up, so in the event of a problem, the original data content can be restored. The data displayed on the website are stored in MSSQL and MySQL databases. Sensitive data is stored with an appropriate level of encryption, and hardware support built into the processor is used to encode it.

Information on the essential properties of the Goods

On the website, we provide information on the essential properties of the Goods that can be purchased in the descriptions of each of the Goods.

Correction of data entry errors – Responsibility for the veracity of the data provided

During the order process, you can change the data you entered at any time before finalizing the order (clicking the back button in the browser will open the previous page, so the entered data can be corrected even if you have already moved to the next page). Please note that it is your responsibility to ensure that the data you provide is entered accurately, as the Goods will be invoiced and delivered based on the data provided by you. We draw your attention to the fact that an incorrectly entered e-mail address or the saturation of the storage space belonging to the mailbox may result in the non-delivery of the confirmation and prevent the conclusion of the contract. If the Buyer has finalized his order and discovers an error in the given data, he must initiate the modification of his order as soon as possible. The Buyer can notify the Seller of the change to the incorrect order by sending a letter from the e-mail address specified at the time of the order or by calling the Seller.

Use of the website

The purchase is subject to registration.

The process of buying

  • Selecting the Product

The customer can choose from the packages listed on the website. On the form, the customer selects the desired package, the payment method, and then provides their payment details. Upon submitting the form, the data is received by us.

Finalizing the order and creating profile

In the case of successful payment, you will automatically receive the access rights to log into the platform and view the materials associated with your package via the email address provided at the time of purchase. There is no time limit on viewing the materials. It is important to note that access is only possible using the email address provided during payment.

Payment methods

  • Credit card payment

You can settle your purchase immediately with a credit card payment, for which we will automatically send a confirmation and issue an invoice.

If you encounter any payment difficulties, please contact us at support@nemethy-system.com.

Completion date

Regarding the order, the general delivery deadline is a maximum of 30 days from the confirmation of the order. In case of delay by the Seller, the Buyer is entitled to set an additional deadline. If the Seller does not perform within the additional deadline, the Buyer is entitled to withdraw from the contract.

Reservation of rights, ownership clause

If you previously ordered Goods without receiving them during delivery (not including the case where you exercised your right of withdrawal), or if the Goods were returned to the seller with a not wanted mark, the Seller will fulfill the order at the purchase price and obligates you to pay shipping costs in advance.

The Seller may withhold the delivery of the Goods until he is satisfied that the payment of the price of the Goods has been successfully made using the electronic payment solution (including the case when, in the case of Goods paid by bank transfer, the Buyer transfers the purchase price and the conversion in the currency of his Member State, and due to bank commissions and costs, the Seller does not receive the full amount of the purchase price and the delivery fee). If the price of the Goods has not been paid in full, the Seller may ask the Buyer to supplement the purchase price.

Sales abroad

The Seller does not distinguish between Buyers living in Hungary and those outside Hungary using the Website.

Purchases outside Hungary are also governed by the provisions of these General Terms and Conditions. A consumer is a natural person who acts for a purpose that is outside the scope of his commercial, industrial, craft or professional activities.

The language of communication and purchase is primarily English, the Seller is not obliged to communicate with the Buyer in the language of the Buyer’s home country.

The Seller is not obliged to comply with the non-contractual requirements set out in the national law of the Buyer’s Member State in relation to the relevant Goods, such as labeling or sector-specific requirements, or to inform the Buyer of these requirements.

Unless otherwise specified by the Seller, Hungarian VAT applies to all Goods.

The Customer may exercise his legal rights in accordance with these Terms and Conditions.

If an electronic payment solution is used, the payment is made in the currency specified by the Seller,

The Seller may withhold the delivery of the Goods until he is satisfied that the payment of the price of the Goods and the delivery fee has been successfully and fully made using the electronic payment solution (including the case when, in the case of Goods paid by bank transfer, the Buyer transfers in the currency of his Member State due to the purchase price (delivery fee) and the conversion, as well as bank commissions and costs, the Seller does not receive the full amount of the purchase price). If the price of the Goods has not been paid in full, the Seller may ask the Buyer to supplement the purchase price.

In order to hand over the Goods, the Seller also provides non-Hungarian Buyers with the same handover options as Hungarian Buyers.

If, according to the General Terms and Conditions, the Customer may request the delivery of the Goods to the territory of Hungary or to the territory of any other European Union member state, the non-Hungarian customer may also request this by any of the delivery methods specified in the General Terms and Conditions.

If, according to the General Terms and Conditions, the Buyer can choose to receive the Goods in person from the Seller, this can also be used by non-Hungarian Buyers.

In other cases, the Buyer may request that the Goods be transported abroad at his own expense. Hungarian Buyers are not entitled to this right.

Consumer information

Information on the consumer’s right of withdrawal

As a consumer, the Civil Code 8:1. According to § 1, point 3, only a natural person acting outside the scope of his profession, independent occupation or business activity is considered, so legal entities cannot use the right of withdrawal without justification!

45/2014. (II. 26.) According to § 20 of the Government Decree, you have the right to cancel without giving reasons. The consumer has the right of withdrawal

  1. In the case of a contract for the sale of goods
  2. to the Goods,
  3. when buying and selling several Goods, if the individual Goods are delivered at different times, to the last delivered Goods,

it can be exercised within the deadline starting from the date of receipt by the consumer or a third party indicated by him, other than the carrier, which deadline is 14 days.

45/2014. (II. 26.) The cancellation period provided by government decree is 14 days, the cancellation period agreed by the Seller in these GTC is a voluntary commitment in addition to what is written in the law.

The provisions of this clause do not affect the consumer’s right to exercise the right of withdrawal specified in this clause during the period between the date of conclusion of the contract and the date of receipt of the Goods.

If the consumer has made an offer to conclude the contract, the consumer has the right to withdraw the offer before the conclusion of the contract, which terminates the binding nature of the offer covering the conclusion of the contract.

Declaration of withdrawal, exercise of the consumer’s right of withdrawal or termination

45/2014, the consumer (II. 26.) You can exercise your right guaranteed in § 20 of the Government Decree by means of a clear declaration to this effect, or by using a sample declaration that can also be downloaded from the website.

Validity of the consumer’s declaration of withdrawal

The right of withdrawal shall be deemed to have been asserted within the deadline if the consumer sends his statement within the deadline. The deadline is 14 days.

In case of withdrawal or termination in writing, it is sufficient to send the statement of withdrawal or termination within 14 days.

45/2014. (II. 26.) The cancellation period provided by the government decree is 14 days, the cancellation period agreed by the Seller in these GTC is a voluntary commitment in addition to what is written in the law.

The consumer bears the burden of proving that he exercised his right of withdrawal in accordance with this provision.

The Seller is obliged to confirm the consumer’s declaration of withdrawal on an electronic data medium after its arrival.

Obligations of the Seller in the event of withdrawal by the consumer

The Seller’s obligation to refund

If the consumer is the 45/2014. (II. 26.) withdraws from the contract in accordance with § 22 of the Government Decree, the Seller shall refund the full amount paid by the consumer as compensation, including the costs incurred in connection with the performance, such as the delivery fee, no later than fourteen days after becoming aware of the withdrawal too. Please note that this provision does not apply to additional costs caused by choosing a mode of transport other than the least expensive standard mode of transport.

Method of the Seller’s refund obligation

45/2014. (II. 26.) In case of withdrawal or termination in accordance with § 22 of the Government Decree, the Seller will refund the amount due to the consumer in the same way as the payment method used by the consumer. Based on the express consent of the consumer, the Seller may use another payment method for the refund, but the consumer may not be charged any additional fees as a result. The Seller is not responsible for delays due to incorrect and/or inaccurate bank account numbers or postal addresses provided by the Consumer.

Additional costs

If the consumer specifically chooses a mode of transport other than the least expensive usual mode of transport, the Seller is not obliged to reimburse the resulting additional costs. In such a case, we are obliged to refund up to the indicated general delivery charges.

Right of retention

The Seller may withhold the amount due to the consumer until the consumer has returned the Goods or proven beyond doubt that he has returned them; of the two, the earlier date must be taken into account. We are unable to accept items sent by cash on delivery or by post.

In the event of withdrawal or termination of the consumer’s obligations

Return of the Goods

If the consumer is the 45/2014. (II. 26.) withdraws from the contract in accordance with § 22 of the Government Decree, is obliged to return the Goods immediately, but no later than within fourteen days from the notification of withdrawal, or hand them over to the Seller or to a person authorized by the Seller to receive the Goods. The return is deemed completed within the deadline if the consumer sends the Goods before the deadline.

Bearing direct costs related to the return of the Goods

The consumer bears the direct cost of returning the Goods. The Goods must be returned to the Seller’s address. If the consumer terminates the contract for the provision of services concluded outside the business premises or between absent parties after the beginning of performance, he is obliged to pay the company a fee commensurate with the service performed up to the date of notification of the termination to the company. The amount to be paid proportionately by the consumer must be determined on the basis of the total amount of the consideration established in the contract plus tax. If the consumer proves that the total amount determined in this way is excessively high, the proportional amount must be calculated based on the market value of the services performed up to the date of termination of the contract. Please note that we are unable to accept goods returned by cash on delivery or by postage.

Consumer responsibility for depreciation

The consumer is responsible for the depreciation resulting from use exceeding the use necessary to determine the nature, properties and operation of the Goods.

The right of withdrawal cannot be exercised in the following cases

The Seller specifically draws your attention to the fact that you may not exercise your right of withdrawal pursuant to Section 29 of Government Decree 45/2014 (II.26). In the cases included in paragraph (1):

  1. after the full performance of the service, however, if the contract creates a payment obligation for the consumer, this exceptional case can only be invoked if the performance began with the express prior consent of the consumer and the consumer’s acknowledgment that he loses his right of withdrawal as soon as the business has fulfilled the contract in full;
  2. with regard to Goods or services whose price or fee depends on the possible fluctuation of the financial market, even during the period specified for the exercise of the right of withdrawal, which cannot be influenced by the company;
  3. in the case of non-pre-manufactured Goods that have been produced based on the instructions or at the express request of the consumer, or in the case of Goods that have been clearly tailored to the consumer;
  4. with regard to goods that are perishable or retain their quality for a short time;
  5. with regard to Goods with closed packaging, which cannot be returned after being opened after delivery for reasons of health protection or hygiene;
  6. with regard to Goods which, by their nature, are inseparably mixed with other Goods after delivery;
  7. with regard to an alcoholic beverage whose actual value depends on market fluctuations in a way that cannot be influenced by the company, and whose price was agreed upon by the parties when concluding the sales contract, however, the contract will only be fulfilled after the thirtieth day from its conclusion;
  8. in the case of a business contract in which the business visits the consumer at the express request of the consumer in order to carry out urgent repair or maintenance work;
  9. with regard to the sale and purchase of audio and video recordings in sealed packaging, as well as copies of computer software, if the consumer has opened the packaging after delivery;
  10. with regard to newspapers, magazines and periodicals, with the exception of subscription contracts;
  11. in the case of contracts concluded at a public auction;
  12. with the exception of housing services, in the case of a contract for the provision of accommodation, transport, car rental, catering or a service related to leisure activities, if a deadline or deadline for performance defined in the contract has been agreed;
  13. with regard to digital content provided on a non-material data carrier, if the Seller has started performance with the express, prior consent of the consumer, and at the same time as this consent the consumer has declared that he/she will lose his/her right of withdrawal after the start of performance, and the company has sent a confirmation to the for the consumer.

Requirements for contractual performance

The requirements for contractual performance are generally applicable to goods sold under a consumer contract and goods containing a digital element n

At the time of delivery, the Goods and the performance must comply with Regulation 373/2021. (VI.30.) to the requirements contained in the Government Decree.

In order for the performance to be considered contractual for the Goods that are the subject of the contract

  • it must correspond to the description, quantity, quality, type included in the contract, and must have the functionality, compatibility, interoperability and other characteristics specified in the contract
  • it must be suitable for any purpose specified by the consumer, which the consumer brought to the Seller’s attention at the latest when the contract was concluded, and which the Seller accepted
  • must have all the accessories and user manuals specified in the contract – including commissioning instructions, installation instructions, and customer service support – and
  • you must provide the updates specified in the contract.

In order for the performance to be deemed to be in accordance with the contract – in addition – to the Goods that are the subject of the contract

  • it must be suitable for the purposes that, in the case of the same type of Goods, are prescribed by law, technical standard or, in the absence of a technical standard, by the governing code of conduct
  • it must have the quantity, quality, performance and other characteristics that the Consumer can reasonably expect – especially in terms of functionality, compatibility, accessibility, continuity and safety – which is usual for the same type of Goods, taking into account the Seller, its representative or another person participating in the sales chain makes a public statement about the specific properties of the Goods – especially in an advertisement or on a label
  • it must have the accessories and instructions that the consumer can reasonably expect – including the packaging and installation instructions – and must comply with the characteristics and description of the Goods presented as samples, models or trial versions by the company prior to the conclusion of the contract.

The Goods need not comply with the above public statement if the Seller proves that

  • he didn’t know the public statement, and he didn’t need to know it
  • the public statement has already been properly corrected by the time of the conclusion of the contract or
  • the public statement could not influence the right holder’s decision to enter into a contract.

Requirements for contractual performance in the case of the sale of goods sold under a consumer contract

The Seller performs incorrectly if the defect in the goods results from improper installation, provided that

  1. commissioning is part of the sales contract and was carried out by the Seller or was carried out under the Seller’s responsibility; obsession
  2. the commissioning had to be carried out by the consumer, and the unprofessional commissioning is the result of deficiencies in the commissioning instructions provided by the Seller – or in the case of goods containing digital elements – by the digital content or digital service provider.

If, according to the sales contract, the goods are put into operation by the Seller, or if the putting into operation takes place under the responsibility of the Seller, the performance must be considered completed by the Seller when the putting into operation is completed.

If, in the case of goods containing digital elements, the sales contract provides for the continuous provision of digital content or digital services over a specified period of time, the Seller is liable for a defect in the goods related to the digital content, if the defect occurs in the case of continuous service for a period not exceeding two years from the delivery of the goods in two years; or occurs or becomes recognizable.

Requirements for contractual performance in the case of goods containing digital elements sold within the framework of a consumer contract

In the case of goods containing digital elements, the Seller must ensure that the consumer is notified of such updates to the digital content of the goods or the related digital service – including security updates – which are necessary to maintain the conformity of the goods with the contract, and must also ensure that the consumer you get them too.

Making the update available to the Seller if the sales contract

  • provides for a one-time service of the digital content or digital service, then it can reasonably be expected by the consumer based on the type and purpose of the goods and digital elements, as well as the unique circumstances and the nature of the contract; obsession
  • provides for continuous service of the digital content over a specified period, then in the case of continuous service of a duration not exceeding two years, it must be provided over a period of two years from the delivery of the goods.

If the consumer does not install the provided updates within a reasonable time, the Seller is not liable for the defect of the goods, if it arises solely from the failure to apply the relevant update, provided that

  1. the Seller informed the consumer about the availability of the update and the consequences of the consumer’s failure to install it; and
  2. failure to install the update by the consumer or incorrect installation of the update by the consumer cannot be attributed to the incompleteness of the installation instructions provided by the Seller.

Defective performance cannot be established if, when concluding the contract, the consumer received special information that a specific property of the goods differs from what is described here, and when concluding the sales contract, the consumer separately and expressly accepted this deviation.

Information on the product warranty and accessory warranty for the guarantee of the conformity of the goods

This section of the consumer information was prepared by taking into account Annex No. 3 of Government Decree 45/2014 (II.26) based on the authorization of Section 9 (3) of Government Decree 45/2014 (II.26).

Accessories warranty

In which case can you exercise your accessory warranty right?

In the event of defective performance by the Seller, you may assert a warranty claim for accessories against the Seller in accordance with the rules of the Civil Code and, in the case of a consumer contract, Government Decree 373/2021 (VI.30).

What rights are you entitled to based on your warranty claim?

General rules of warranty rights

You can – according to your choice – make use of the following accessory warranty claims:

You can request a repair or replacement, unless the fulfillment of the request you choose is impossible or would involve disproportionate additional costs for the Seller compared to the fulfillment of another request. If you did not or could not ask for the repair or replacement, you can request a proportional delivery of the compensation or you can repair the defect at the Seller’s expense, or you can have it repaired by someone else or – in the last case – you can also withdraw from the contract.

You can transfer from your selected accessory warranty right to another, but you will bear the cost of the transfer, unless it was justified or the Seller gave a reason for it.

In the case of a consumer contract, it must be assumed until proven otherwise that a defect recognized within one year from the date of delivery of the goods and goods containing digital elements already existed at the time of delivery of the goods, unless this presumption is incompatible with the nature of the goods or the nature of the defect.

In the case of used goods, warranty and guarantee rights differ from the general rules. In the case of used Goods, we can also speak of defective performance, however, the circumstances under which the Buyer could have expected the occurrence of certain defects must be taken into account. As a result of obsolescence, the occurrence of certain defects becomes more and more frequent, as a result of which it cannot be assumed that a used Product can have the same quality as a newly purchased one. Based on this, the Buyer can only enforce its warranty rights with regard to defects that are beyond defects resulting from use and that arose independently of them. If the used Goods are defective and the Buyer, who is considered a Consumer, was informed of this at the time of purchase, the Service Provider has no responsibility for the known defect.

In the case of customers who are not considered consumers, the deadline for asserting the warranty right is 1 year, which starts on the day of performance (handover).

Special rules of warranty rights in the case of goods sold under a consumer contract and goods containing a digital element

In the case of a contract between a consumer and a business for the sale and purchase of movable goods or the provision of digital content, the Consumer is entitled to the provisions of the section „General rules of warranty rights” with the deviations according to this section.

In the case of a contract between a consumer and a business for the sale and purchase of movable goods or the provision of digital content, the Consumer may not repair the defect himself at the Seller’s expense, or have it repaired by someone else, within the framework of exercising his accessory warranty rights.

The Seller may refuse to make the goods conform to the contract if repair or replacement is impossible, or if it would result in disproportionate additional costs for the Seller, taking into account all circumstances, including the value represented by the Goods in perfect condition, as well as the gravity of the breach of contract.

The consumer is also entitled – in accordance with the severity of the breach of contract – to request a proportionate delivery of compensation or to terminate the sales contract if

  • the Seller did not perform the repair or replacement, or performed it but did not fulfill the following conditions in whole or in part
    • the Seller must ensure the return of the exchanged goods at his own expense
    • if the repair or replacement requires the removal of goods that were put into operation in accordance with the nature and purpose of the goods – before the defect became recognisable, then the obligation to repair or replace includes the removal of the non-conforming goods and the commissioning of the replaced or repaired goods placing or bearing the costs of removal or commissioning.
  • refused to make the goods conform to the contract
  • a repeated performance error occurred, despite the fact that the Seller attempted to make the goods conform to the contract
  • the performance error is so serious that it justifies an immediate price reduction or the immediate termination of the sales contract, or
  • the Seller did not undertake to bring the goods into conformity with the contract, or it is clear from the circumstances that the company will not bring the goods into conformity with the contract within a reasonable time frame or without significant harm to the consumer’s interests.

If the consumer wishes to terminate the sales contract citing faulty performance, the Seller bears the burden of proving that the fault is insignificant.

The Consumer is entitled to withhold the remaining part of the purchase price – depending on the severity of the breach of contract – in whole or in part until the Seller fulfills its obligations related to the conformity of the performance with the contract and defective performance.

It is a general rule that:

  • the Seller must ensure the return of the exchanged goods at his own expense
  • if the repair or replacement requires the removal of goods that were put into operation in accordance with the nature and purpose of the goods – before the defect became recognisable, then the obligation to repair or replace includes the removal of the non-conforming goods and the commissioning of the replaced or repaired goods placing or bearing the costs of removal or commissioning.

The reasonable deadline for the repair or replacement of the goods shall be calculated from the time when the Consumer informed the company of the defect.

The consumer must make the goods available to the company in order to complete the repair or replacement.

Delivery of compensation is proportional if its amount is equal to the difference between the value of the goods that the Consumer is entitled to in the case of contractual performance and the value of the goods actually received by the Consumer.

The Consumer’s right to terminate the purchase contract can be exercised with a legal statement addressed to the Seller expressing the decision to terminate.

If the defective performance affects only a specific part of the goods supplied under the sales contract, and the conditions for exercising the right to terminate the contract exist in respect of them, the Consumer may terminate the sales contract only with regard to the defective goods, but also with respect to any other goods acquired together with them. may terminate it if the Consumer cannot reasonably be expected to keep only goods that conform to the contract.

If the Consumer terminates the sales contract in its entirety or with respect to a part of the goods supplied under the sales contract, then

  • the Consumer must return the affected goods to the Seller at the Seller’s expense and
  • the Seller must immediately refund to the Consumer the purchase price paid for the goods concerned, as soon as he has received the goods or the certificate supporting the return of the goods.

What is the deadline for asserting your warranty claim?

You are obliged to report the error immediately after discovering it. An error reported within two months from the discovery of the error shall be considered an error reported without delay. At the same time, we would like to draw your attention to the fact that you can no longer assert your accessory warranty rights beyond the two-year limitation period from the completion of the contract. If the subject of the contract between the consumer and the business is a used item, the parties can also agree on a shorter limitation period; a limitation period of less than one year cannot be validly established in this case either.

Who can you enforce your accessory warranty claim against?

You can enforce your accessory warranty claim against the Seller.

What other conditions are there for asserting your accessory warranty rights?

Within six months from the date of delivery (one year in the case of the purchase of goods), there is no other condition for validating your accessory warranty claim, apart from reporting the defect, if you prove that the Goods or the service was provided by the Seller. However, after six months from the date of delivery (one year in the case of a sale of goods), you are already obliged to prove that the defect you recognized was already present at the time of delivery.

Product warranty

  • In what cases can you use your product warranty right?

In the event of a defect in a movable thing (Goods), you can – according to your choice – assert a warranty claim for accessories or a claim for product warranty.

  • What rights do you have based on your product warranty claim?

As a product warranty claim, you may only request the repair or replacement of defective Goods.

  • In what cases is the Goods considered defective?

The goods are defective if they do not meet the quality requirements in force at the time they are placed on the market or if they do not have the properties described by the manufacturer.

  • What is the deadline for asserting your product warranty claim?

You can assert your product warranty claim within two years of the Product being placed on the market by the manufacturer. After this deadline, you will lose this right.

  • Against whom and under what other conditions can you enforce your product warranty claim?

You may only exercise your product warranty claim against the manufacturer or distributor of the movable item. You must prove the defect of the Goods in the event of a product warranty claim.

  • Under what circumstances is the manufacturer (distributor) exempt from product warranty obligations?

The manufacturer (distributor) is only released from its product warranty obligation if it can prove that:

  • manufactured or marketed the Goods outside of its business activities, or
  • the defect was not detectable according to the state of science and technology at the time of placing it on the market or
  • the defect in the Goods results from the application of legislation or mandatory official regulations.

It is sufficient for the manufacturer (distributor) to prove one reason for exemption.

Please note that due to the same defect, you cannot assert an accessory warranty claim and a product warranty claim at the same time, in parallel with each other. However, in case of successful enforcement of your product warranty claim, you may assert your accessory warranty claim for the replaced Product or repaired part against the manufacturer.

Warranty

In which case can you use your warranty right?

151/2003 on the mandatory warranty for certain consumer durables. (IX. 22.) Pursuant to the Government Decree, the Seller is obliged to provide a warranty for the new consumer durables listed in Annex No. 1 of the Decree (e.g.: technical goods, tools, machines), as well as their accessories and components within the scope specified therein (hereinafter – in this point – together referred to as consumer goods) in case of sale.

In addition, the Seller may voluntarily undertake a warranty, in which case he must provide a warranty statement to the customer who is considered a Consumer.

The warranty statement must be made available to the Consumer on a durable data medium, at the latest at the time of delivery of the goods.

The warranty statement must include:

  • the clear statement that in the event of defective performance of the goods, the Consumer is entitled to exercise his accessory warranty rights according to the law free of charge, these rights are not affected by the warranty
  • the name and address of the guarantor
  • the procedure to be followed by the Consumer in order to enforce the warranty
  • the designation of the goods to which the warranty applies and
  • warranty conditions.

What rights and within what time frame are you entitled to in the event of a mandatory warranty?

  • Warranty rights

Based on the warranty rights, the Buyer may, as a general rule, make a claim for repair or replacement, or he may repair or repair the defect himself at the expense of the obligee, request a price reduction, or ultimately withdraw from the contract if the obligee has not undertaken the repair or replacement within the time limit corresponding to this obligation, is unable to do so while protecting the rights holder’s interests, or if the holder’s interest in repair or replacement has ceased.

The Buyer may assert his claim for repair directly at the Seller’s headquarters, any location, branch, and at the repair service specified by the Seller on the warranty card.

  • Validation deadline

The warranty claim can be asserted during the warranty period, the warranty period is governed by Art. 151/2003. (IX. 22.) According to government decree:

  1. One year in the case of a sale price of HUF 10,000 but not exceeding HUF 100,000,
  2. two years in the case of a sale price exceeding HUF 100,000 but not exceeding HUF 250,000,
  3. Three years above the sale price of HUF 250,000.

Failure to meet these deadlines results in loss of rights, however, in the case of repair of the consumer product, the warranty period is extended from the date of delivery for repair by the time during which the Customer could not use the consumer product as intended due to the defect.

The warranty period begins when the consumer product is handed over to the Buyer, or if the Seller or its agent performs the commissioning, it starts on the day of commissioning.

If the Buyer puts the consumer product into operation more than six months from the date of handover, the start date of the warranty period is the day the consumer product was handed over.

Rules related to the handling of warranty claims

When handling the repair, the Seller must endeavor to complete the repair within 15 days. The deadline open for correction starts when the consumer product is received.

If the duration of the repair or replacement exceeds fifteen days, the Seller is obliged to inform the Buyer of the expected duration of the repair or replacement.

If, during the first repair of the consumer product during the warranty period, the Seller determines that the consumer product cannot be repaired, the Seller is obliged to replace the consumer product within eight days, unless otherwise ordered by the buyer. If it is not possible to exchange the consumer item, the Seller is obliged to refund the purchase price to the buyer within eight days of the invoice or receipt issued on the basis of the General Sales Tax Act on the proof of payment of the consideration for the consumer item presented by the consumer.

By accepting the General Terms and Conditions, the Customer agrees that the information may be provided electronically or in another way suitable for proof of receipt by the Customer.

If the Seller cannot repair the consumer product within 30 days:

  • if the Buyer has agreed to this, the correction can be completed for him at a later date, or
  • if the Customer does not agree to the subsequent performance of the repair, or has not made a statement in this regard, the consumer product must be replaced within eight days after the ineffective expiration of the thirty-day period, or
  • if the Customer does not consent to the subsequent completion of the repair, or has not made a statement in this regard, but the consumer product cannot be exchanged, the sales price stated on the invoice or receipt of the consumer product must be refunded to him within eight days after the ineffective expiration of the thirty-day period.

If the consumer product is defective for the 4th time, the Buyer is entitled to:

  • contact the Seller for repairs, or
  • instead of the request for correction, Act V of 2013 on the Civil Code 6:159. to request a proportionate reduction of the purchase price from the Seller on the basis of § (2) point b), or
  • instead of the request for correction, Act V of 2013 on the Civil Code 6:159. § (2) point b) to repair the consumer product at the Seller’s expense or have it repaired by someone else, or
  • if the Buyer does not use these rights (correction, price reduction and other corrections at the Seller’s expense) or does not make a statement regarding them, the consumer item must be replaced within 8 days, if it is not possible to replace the consumer item, on the account of the consumer item, or the sales price on his receipt must be refunded to him within eight days.

Exceptions

The regulations written under the section „Rules related to the handling of warranty claims” do not apply to electric bicycles, electric scooters, quads, motorcycles, mopeds, cars, motorhomes, caravans, trailers, trailers, and motorized watercraft.

In the case of these Goods, however, the Seller is obliged to endeavor to fulfill the repair request within 15 days.

If the duration of the repair or replacement exceeds fifteen days, the Seller is obliged to inform the Buyer of the expected duration of the repair or replacement.

How does the warranty relate to other warranty rights?

The warranty applies in addition to the warranty rights (product and accessories warranty), the fundamental difference between the general warranty rights and the warranty is that in the case of the warranty, the consumer has a more favorable burden of proof.

Consumer goods subject to a mandatory warranty according to Government Decree 151/2003, or those heavier than 10 kg or which cannot be transported as hand luggage on public transport – with the exception of vehicles – must be repaired at the place of operation. If the repair cannot be carried out at the place of operation, the company will take care of the disassembly and installation, as well as the delivery and return, or – in the case of a request for repair validated directly at the repair service – the repair service.

During the period of the mandatory warranty, the Seller’s undertaking may not contain conditions for the consumer that are more disadvantageous than the rights provided by the rules of the mandatory warranty. After that, however, the terms of the voluntary warranty can be freely established, but the warranty in this case may not affect the existence of the consumer’s legal rights, including those based on the accessories warranty.

Exchange request within three working days

The institution of the exchange request within three working days also applies in the case of sales through an online store. 151/2003, a replacement request within three working days. (IX. 22.) It can be validated in the case of new durable consumer goods under the Government Decree, according to which, if someone validates the institution of the exchange request within 3 working days, the seller must interpret this as meaning that the Goods were already defective at the time of sale and you must exchange the Goods without further ado.

When is the Seller released from its warranty obligation?

The Seller is released from its warranty obligation only if it proves that the cause of the defect arose after the performance.

We would like to draw your attention to the fact that due to the same defect, you cannot assert a claim for accessory warranty and warranty, or a claim for product warranty and warranty at the same time, in parallel with each other, but otherwise you are entitled to the rights arising from the warranty regardless of the warranty entitlements.

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Date of the last update: 2024.08.15

Cancellation statement sample

(only fill in and return if you wish to withdraw from the contract)

To: Christoph Árpád Némethy ev . ( nemethy-system.com ), Boglárka utca 82. Pomáz, 2013 HU support@nemethy-system.com

I, the undersigned, declare that I exercise my right of withdrawal/cancellation for the sale of the following product/s:

 

Date of order / date of receipt:

 

Name of consumer(s):

 

Address of consumer(s):

 

Signature of the consumer(s) (in case of written notification only):

 

Date:

Date of the last update: 2024.08.15